PRIVACY POLICY

Last Updated: May 11, 2025

1. Introduction and Scope

Welcome to My Clean and Fresh, the trade name of AS BLUE INVESTMENT LLC (“Company,” “we,” “our,” or “us”). We are committed to protecting the privacy and personal information of our customers, website visitors, and service users. This Privacy Policy explains how we collect, use, store, process, and protect personal data when you access our website, communicate with us, or use any of our products and services.

Website: https://www.mycleanandfreshtx.com
Business Address: 16822 Great Oaks Glen Dr, Houston, TX 77083, United States.

By using our website or services, you acknowledge and consent to the data practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and business-related information including, but not limited to, your name, phone number, email address, billing and shipping address, contact information, service location, purchase history, product preferences, and order details. We may also collect technical information such as IP address, browser type, device information, operating system data, and website usage activity. In addition, we may retain records of communications such as emails, SMS messages, customer support interactions, and preferences related to marketing communications.

Payment information is processed securely by authorized third-party payment providers and is not stored directly on our servers.

3. How We Use Your Information

The information we collect is used to operate and manage our business services, including providing janitorial supplies, office supplies, and promotional products, processing transactions, fulfilling orders, coordinating deliveries, scheduling services, responding to customer inquiries, and sending service-related communications such as order confirmations and appointment updates. With your consent, we may also use your information to send promotional communications. Additionally, we use collected data to improve our website performance, enhance customer experience, prevent fraud, maintain security, and comply with applicable legal, regulatory, accounting, and tax requirements.

4. Legal Basis for Processing

We process personal information based on one or more lawful grounds, including the performance of a contract when fulfilling customer orders or providing services, user consent when sending marketing or SMS communications, legitimate business interests related to service improvement and operational management, and compliance with legal or regulatory obligations.

5. Information Sharing and Third Parties

We do not sell, rent, lease, or monetize personal or mobile data. Information may be shared only with trusted third-party service providers when necessary to operate our business functions, including payment processing, shipping and logistics, website hosting, technical services, and customer communication platforms. All third-party partners are contractually required to protect personal information, maintain confidentiality, and use data exclusively for authorized business purposes.

6. SMS Communications and Mobile Data Protection

By providing your mobile phone number and using our services, you consent to receive SMS communications related to appointment confirmations, delivery updates, order notifications, and important service alerts. Message frequency may vary depending on user activity, and standard carrier message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.” For assistance, you may reply “HELP” or contact us at contact@mycleanandfreshtx.com. Mobile subscriber data is not shared with third parties for marketing purposes.

7. Marketing Communications

Marketing communications are sent only to users who have opted in to receive such messages. You may withdraw your consent at any time by clicking the unsubscribe link included in email communications, replying “STOP” to SMS messages, or contacting us directly. Opting out of promotional communications does not affect your ability to receive essential transactional or service-related messages.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, personalize user experience, analyze site traffic, monitor performance, and optimize content. Users may disable cookies through their browser settings; however, certain website features may be limited or unavailable as a result.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to maintain strong security standards, no electronic transmission or data storage system can be guaranteed to be completely secure. By using our services, users acknowledge and accept this inherent risk.

10. Data Retention

Personal information is retained only for as long as necessary to fulfill business operations, comply with legal and tax obligations, resolve disputes, enforce agreements, and meet regulatory requirements. When information is no longer required, it is securely deleted or anonymized in accordance with applicable data protection practices.

11. Your Privacy Rights

Subject to applicable Texas and United States privacy laws, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of certain data, opt out of marketing communications, and request information regarding how your data is processed. Requests may be submitted by contacting us at contact@mycleanandfreshtx.com. We will respond within legally required response timeframes.

12. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on our website. Continued use of our website or services after updates constitutes acceptance of the revised policy.

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of Texas, United States. Any disputes related to privacy matters or data handling shall be resolved exclusively in the courts located in Houston, Texas.

14. Contact Information

For questions, concerns, or privacy-related requests, you may contact us using the information below:

Email: contact@mycleanandfreshtx.com
Website: https://www.mycleanandfreshtx.com
Business Address: 16822 Great Oaks Glen Dr, Houston, TX 77083, United States.

15. Acceptance of This Privacy Policy

By accessing our website, submitting personal information, or using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.

TERMS AND CONDITIONS

Last Updated: May 11, 2025

1. Welcome and Acceptance

Welcome to My Clean and Fresh, the trade name of AS BLUE INVESTMENT LLC. By accessing our website or using any of our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any portion of these terms, please do not use our services.

Website:
https://www.mycleanandfreshtx.com

2. Company Information

Legal Business Name: AS BLUE INVESTMENT LLC
Trade Name: My Clean and Fresh

Business Address:
16822 Great Oaks Glen Dr
Houston, TX 77083
United States

Email:
contact@mycleanandfreshtx.com

3. Services Offered

My Clean and Fresh provides products and services including, but not limited to:

• Janitorial and cleaning supplies
• Office supplies and equipment
• Promotional products and customized branded merchandise
• Customized service and product packages based on customer needs

Service availability may vary depending on location, scheduling, and operational capacity.

4. Orders, Appointments, and Payments

Orders and service requests may be placed through our website, email, phone, or authorized communication channels.

Payment terms include:

• Payment is due upon delivery of products or completion of services unless otherwise agreed in writing.
• Accepted payment methods include:
  • Credit and debit cards
  • ACH bank transfers
  • Selected digital payment platforms

Late or failed payments may result in service delays, account suspension, or additional administrative fees.

5. Cancellations and Rescheduling

To avoid additional charges:

• Cancellations must be submitted at least 24 hours in advance.
• Cancellations made within 24 hours or failure to be present (“no-show”) may result in a charge equal to 50% of the scheduled service amount.

My Clean and Fresh reserves the right to cancel or reschedule services due to weather conditions, safety concerns, or operational circumstances.

6. Customer Responsibilities

To ensure proper service delivery, customers agree to:

• Provide timely access to service or delivery locations
• Secure pets, valuables, and fragile items before service begins
• Inform us in advance of hazardous conditions such as mold, pest infestations, biohazards, or unsafe environments

7. Safety and Limitation of Liability

My Clean and Fresh takes reasonable safety precautions and maintains commercial insurance coverage. However, we are not responsible for:

• Pre-existing damage or structural issues
• Items not properly secured by the customer
• Damage caused by conditions unrelated to our services

All claims must be submitted within 24 hours of service completion.

8. SMS Notifications and Service Alerts

By using our services, you consent to receive text messages related to:

• Appointment confirmations
• Order and delivery updates
• Important service notifications

Message frequency may vary. Standard message and data rates may apply.

To opt out of SMS communications, reply STOP.
For assistance, reply HELP or contact us at:
contact@mycleanandfreshtx.com

9. Marketing Communications

If you choose to opt in, you may receive occasional promotional emails or text messages from My Clean and Fresh regarding offers and updates.

You may opt out at any time by replying STOP or contacting us via email.

10. Privacy and Data Usage

My Clean and Fresh:

• Does not sell personal or mobile data to third parties
• May share limited customer information with trusted service providers (such as payment processors, logistics partners, and technical support providers) strictly for business operations and under confidentiality agreements
• Complies with applicable state and federal data protection laws in Texas

Customers may request access, correction, or deletion of personal data by contacting:
contact@mycleanandfreshtx.com

11. Website Content and Intellectual Property

All website content, including text, images, logos, designs, and graphics, is the property of AS BLUE INVESTMENT LLC or used with authorized permission.

Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.

Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites.

12. Changes to These Terms

My Clean and Fresh reserves the right to update or modify these Terms and Conditions at any time. Changes will become effective once published on our website.

We encourage users to review this page periodically.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Texas.

Any disputes arising from the use of our services or this agreement shall be resolved exclusively in the courts located in Houston, Texas, United States.

14. Contact Information

For questions regarding these Terms and Conditions:

Email:
contact@mycleanandfreshtx.com

Website:
https://www.mycleanandfreshtx.com

Business Address:
16822 Great Oaks Glen Dr
Houston, TX 77083

15. Final Agreement

By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and fully agreed to these Terms and Conditions.